Who should do this course?

Anyone who works in a professional care role or supports people through all forms of grief and loss e.g. Social Workers, Teachers, Counsellors, Doctors, EMT, Corrections, Mental Health, Hospice, Volunteers, Aged-care teams etc.

Overview

This self-paced online course was designed for professionals in care and support roles who work with clients or staff who may be facing a difficult life situation, significant change, or any form of loss or grief.

Key Learning Points

We have grouped this course into 4 modules:

1. The Impact of Difficult Life Situations

• The nature and impact of difficult life situations, change, loss and grief

• Common reactions that occur and influencing factors

• Ways to cope - helpful and unhelpful

2. What does 'good support' mean?

• What support can you offer?

• Support needs that people have

• Identify support priorities

3. Providing Good Support

• Empathy versus sympathy and listening and empathy skills

• Handling difficult conversations and being with a crying, anxious or angry person

• When reactions are delayed or complicated

• Respecting boundaries and accessing extra support

4. Strategies for Self-Care

• Strategies for self-care as you support others - working sustainably

Course Details

At the end of each module, there will be a checkpoint with multiple-choice questions that reflect the work you complete in the corresponding section.  To progress and complete the course you must answer these questions correctly.

The course takes approximately 120 - 140 mins to complete in one sitting but can be stopped and started again at any time.

Purchasing this course will give you access to the online course for 12 months to complete at your own pace.
If you wish to do a refresher again at a later date you can do so at a discounted rate. Please contact events@griefcentre.org.nz to discuss.

Certificate of Accomplishment

When you complete this online course, you will receive a certificate automatically.  The requirement for receiving a certificate to confirm professional development is as follows:

• You must view 100% of each training page
• You must pass checkpoints after each module

CPD Points/Credits

We are accredited to provide points/credits to the following Organisations, Educational Institutes, and Associations:

New Zealand
FDANZ
NZEA
NZFIH

Australia
AROH

Our training is endorsed or recommended by the following Organisations, Educational Institutes, and Associations:

New Zealand

NZAC
DAPAANZ
CANZ
NZSDRT
The CPD Group

Australia
ACWA
ACA (Australian Counselling Association)

To receive your CPD points/credits, you will need to receive a certificate of accomplishment which you can then provide to your relevant institution.

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