Overview
This webinar will examine the development, benefits and challenges of the fast-growing medium of text-based support and the potential to incorporate it into your work in mental health.
Why is upskilling on text-based support so important?
With so many people, particularly children and youth, living in a world of digital communications, the ability to express emotions and thoughts through text rather than voice or in-person is increasingly sought-after.
It’s an approach that can offer in-the-moment, accessible, anonymous support. It can be delivered by trained volunteers (supervised by professionals), qualified therapists, peer supporters, or through an automated conversational agent (chatbot, such as Woebot).
Experienced presenter
Our presenter Dr Fiona Pienaar has worked and partnered globally in text-based mental health support. She is currently a Clinical Lead at Whakarongorau Aotearoa New Zealand Telehealth Services and Senior Clinical Advisor at Mental Health Innovations in the UK which operates the 24-hour free text crisis line, Shout UK.
Shout UK launched publicly in 2019 and has 2,100 active volunteers. The service has had a staggering 2 million text conversation with 675,000 children, young people and adults, and generally has about 2,000 text conversations every day.
Key learning points
- The development of text-messaging mental health services
- Current research, particularly related to loss, grief and change support
- The benefits and challenges
- What potential is there to integrate text-messaging into your work in mental health?
- A section on safety planning in the field of text support
- Resources and referrals
Webinar registration details
- Access to the live two-hour webinar
- Access to the webinar recording for 30 days
- Access to a downloadable PDF handout
- Certificate of accomplishment issued on completion of a short quiz
- Access to CPD points
Certificate of accomplishment
We can provide a certificate of accomplishment for all our training courses. The requirement for receiving a certificate to confirm professional development is as follows:
- You must view a minimum of 80% of a live-presented webinar workshop or
- You must view a minimum of 80% of a recorded webinar workshop
- You must complete a short quiz on the webinar content
CPD points/credits
We are accredited to provide points/credits to the following Organisations, Educational Institutes, and Associations:
New Zealand
FDANZ
NZEA
NZFIH
Australia
AROH
Our training is endorsed or recommended by the following organisations, educational institutes, and associations:
New Zealand
DAPAANZ
CANZ
NZSDRT
The CPD Group
Australia
ACWA
ACA (Australian Counselling Association)
To receive your CPD points/credits, you will need to receive a certificate of accomplishment which you can then provide to your relevant institution.
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